Here's what you need

For getting the right support, here’s a genius idea. In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Built-in privacy features help protect your information and keep your Mac secure. An updated start page helps you easily and quickly save, find, and share your favorite sites. And Siri suggestions surface bookmarks, links from your reading list, iCloud Tabs, links you receive in Messages, and more. Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. 24/7 priority access to Apple experts by chat or phone; Global repair coverage 1.

  • Make sure that your PC or Microsoft Surface is updated to the latest version of Windows 10.*
  • Have your Apple ID and password ready. If you don't have an Apple ID, you can create one.

* On Windows 7 and Windows 8, you can download iCloud for Windows on Apple's website.

Make the most of iCloud for Windows

When you download and set up iCloud on your Windows PC, your photos, videos, mail, files, and bookmarks are accessible on all of your devices.

If you need help, you can find solutions to common issues or learn more about iCloud for Windows.

Want to access iCloud's latest features? See the system requirements for iCloud. You can also learn about the security content of this update. If you use a Managed Apple ID, iCloud for Windows isn't supported.

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

How do I get service for my Mac?

To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.

How much will it cost?

There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.

Help For Mac Computer

Battery service

If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.

Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.

MacBook ProOut of Warranty
16-inch MacBook Pro$ 199
15-inch MacBook Pro with Retina display$ 199
13-inch MacBook Pro with Retina display$ 199
15-inch MacBook Pro$ 129
13-inch MacBook Pro$ 129
17-inch MacBook Pro (Vintage)$ 179
MacBook AirOut of Warranty
13-inch MacBook Air$ 129
11-inch MacBook Air$ 129

Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. Shipping (if required) is an additional $ 19.95.

Accessories

Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.

Mac CD/DVD Label Maker is a program that lets you design all the elements related to CDs and DVDs: covers, labels, inserts, spines, etc. It lets you work with every format and all the designs professionally, presenting the perfect answer to all your needs. IWinSoft CD/DVD Label Maker for Mac is an easy to use, professional CD and DVD labeler for Mac OS X lets you make great-looking labels for CDs and DVDs, covers, jewel cases, case inserts and so on. Cd&dvd label maker for mac free The Mac CD/DVD Label Maker is a CD/DVD disc label designer that helps you to create mac CD, DVD labels using various built-in label formats, clipart images, and layouts provided.

ProductAccessory battery service
Magic Keyboard$ 29
Magic Keyboard with Numeric Keypad$ 29
Magic Mouse 2$ 29
Magic Trackpad 2$ 29

Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. If shipping is required, we'll add an additional $ 6.95 shipping fee.

Is your Mac covered by AppleCare+?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

ModelScreen or external enclosure only (with AppleCare+)Other damage (with AppleCare+)
All Mac models$ 99
$ 299

These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Mac's serial number.

Get ready for service

Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.

Apple Limited Warranty and proof of purchase

The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Macbook Air Support Phone Number

Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.

Consumer law

Apple Help Desk

Your country or region might have consumer-protection laws for some repair issues.

Our guarantee after service

Apple Computer Help At Home

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.